Service to anywhere in the world

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Global Express

Export documents and packages to more than 220 countries and territories. 
 

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Economic USA

The United States at your fingertips.

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local_shipping

Express Import

The world becomes small. Import at the consignee's expense.

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Crossborder

Freight import, for online stores, Marketplace and 3PL.

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local_shipping

Merkalink®

Import of purchases in the United States for individuals, businesses and companies.

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Compare services

Export
Coverage
Delivery times
Warranty
Export
#
Global Express
Air service, document and parcel delivery to more than 220 countries and territories.
United States and Canada, 1-3 business days. Rest of the word, 2-5 business days.
Service guaranteed except when shipments are subject to customs check.
Economic USA
Land Service. Documents and packages delivery to the USA
3-5 business days.
Not guaranteed due to revision and custom proceedings.
Import 
#
Express Import
Documents and packages from major cities around the world.
Variable according to point of origin.
Variable according to point of origin.
Crossborder
Online shopping from the United States, Europe and Asia to the final consumer in Mexico.
Customs clearance time: 24 to 48 hrs. Plus the time of the chosen service: Next Day or Ground Service (2 to 5 days).
Not guaranteed due to revision and custom proceedings.
Merkalink®
Online shopping in the United States, with delivery to your home with nationwide coverage.
Ground service (2 to 5 days), next day according to your choice, between 9:00 am to 6:00 pm.
Guaranteed service once the import is completed.
arrow_circle_right Import and Export 

Our network of international partners allows us to offer accelerated delivery times, on average, to the United States and Canada from 1 to 3 business days and from 2 to 5 business days for the rest of the world. We provide advice and take care of customs procedures. Our services are affordable and configurable for one-time shipments or for business customers through a service account with Estafeta.

Added Value

  • Advice in export proceedings.
  • Shipment visibility from collection to delivery.
  • Optional insurance to protect your shipments.
  • Maximum weight: 68 kg.
  • We advise you on the products not allowed for export.
arrow_circle_right Other Charges  

Additional charges apply for the following services.

T1-Global Request

Optional, charge applies for each copy requested.

A1-Global Request

Optional, charge applies for each copy requested.

Taxes and Rights

Import taxes are calculated when goods arrive to the country of destination*.

If you are an Estafeta customer, you will be able to make your payment at the point of origin, upon request**.  *Applies to recipient.

arrow_circle_right Cargo por Combustible

Porcentaje a aplicar en cargo por combustible

Julio 2024 - Internacional

Servicio Porcentaje
Global Exprés - Aéreo 14.55%
USA Económico - Terrestre 10.39%

* El Cargo por Combustible es un porcentaje del precio del servicio contratado y, en su caso, del sobrepeso que pudiese generar.

* El porcentaje se determina de acuerdo al precio publicado de los combustibles tanto nacionales como internacionales.

arrow_circle_right Features 

home_pin Overweight

An extra charge is generated for each additional kg to the weight covered by the waybill, fractions are rounded up to the next higher kg. Shipment's total weight is calculated in two ways:
Physical weight: Scale’s weight reading.
Volumetric weight: Calculated for low weight and volume shipments.

home_pin Special handling

Shipments that due to their packaging, volume, or fragile condition must be handled in a special way*.
* Anything that is not quadrangular or cannot stow.

home_pin Optional Insurance

At the client's request, prior to the beginning of the service. 20% Deductible and a maximum coverage for 100 thousand Mexican Pesos. Premium is 1.25% the value stated in the shipment.

home_pin Maximum dimensions

Maximum weight 68 kg
The package is considered larger when the sum of length + circumference [(2 x width) + (2 x height)] exceeds 330 cm. without exceeding the maximum size of 419 cm. Greater Size Packages are subject to a minimum fee for 40 kg. Check conditions.

Consultations and personalized advice

event_repeat Export

Estafeta's export services for the courier and parcel segment offer you fast delivery times at competitive prices.

box_add Import

We provide you with the merchandise and products you need. Our reach to more than 220 countries and territories opens up infinite possibilities. 

Technology at your service

package_2 Track your shipment

Know how your delivery process is going, from your favorite device. We have an entire omnichannel communication platform for you.

Track your shipment

airport_shuttle Recurring shipments

If your shipping volume is increasing, don't hesitate to open an account with Estafeta. You will have specialized advice to grow your operation in the best way.

Contact a consultant

Prepare your shipment

Our commitment is to give you a quality service. Having complete sender and recipient information, good packaging and proper handling of the contents create a successful delivery. Download our packing manual and follow its recommendations so that your shipments are not damaged during the operational process. See the list of restricted items and policies for receiving shipments to the border zone.

Frequently Asked Questions

For more information, please call 55 52708300 or 800 (3782338)

Estafeta offers Global Express service with air delivery in 1 to 3 business days to the United States and Canada, and 2 to 5 days to the rest of the world, subject to customs review.

Merkalink® makes importing online purchases from the U.S. to Mexico easily and securely, with charges to the consignee and a delivery time of 2 to 5 business days post-importation.

With its Crossborder solution, Estafeta offers a comprehensive service from reception and customs clearance to final delivery, with online tracking and customs clearance within 24 to 48 hours.

Yes, Estafeta offers advice on export and import procedures, ensuring that customers comply with all legal requirements and customs regulations.

Delivery time varies depending on the destination and the service selected. Although we have established service times, customs processes can cause delays.

Regulations can cause delays and require payment of duties and taxes. It is crucial to correctly declare the value and contents of your shipment.