Your documents and packages to all the country, according to your delivery needs.

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We Choose your best option

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Guaranteed Schedule

Urgent deliveries of documents or packages with guaranteed delivery before 12:30 am.

event

Next day

Your shipments arrive the next business day during open hours between 9:00 am and 6:00 pm.

local_shipping

Two days

Ship anywhere in the country with delivery on the second business day, during open hours.

local_shipping

Land Transport

National delivery service from 3 to 5 working days, open hours between 9:00 am and 6:00 pm.

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Guaranteed Schedule
Next day
Two days
Land Transport
Delivery
Next business day.
Next business day.
Second business day.
3-5 business days
Schedule
Before 12:30 hr
Open 9:00 to 18:00 hr
Open 9:00 to 18:00 hr
Open 9:00 to 18:00 hr
Weight covered by the guide
1 kg
1 kg
1 kg
5 kg

*Consult coverage and delivery frequency for each city of origin and destination.

arrow_circle_right Features 
weight Maximum dimensions

A package is operated in a regular way when its shape is square or rectangular, and does not exceed the following dimensions:

150 length x 115 width x 115 height  (measurements in centimeters)  

Maximum weight: 68 kg.

weight Packaging

For successful delivery, use an appropriately sized courier envelope or box with cushioning materials such as air bubbles or foam.

The packaging must withstand the handling involved in shipment.

weight Waybill

The information needed for delivery is on the Waybill, so it is crucial that it is perfectly affixed to the envelope or package, without the possibility of tearing as it passes through the conveyor belts.

weight Contents

Check our restricted items list and avoid dangerous or illegal materials. Border shipments are screened and sender identification is requested.

arrow_circle_right Fuel Charge 

Porcentaje a aplicar en cargo por combustible

Julio 2024

Servicio Porcentaje
Aéreo 9.14%
Terrestre 18.50%

* El Cargo por Combustible es un porcentaje del precio del servicio contratado y, en su caso, del sobrepeso que pudiese generar.

* El porcentaje se determina de acuerdo al precio publicado de los combustibles tanto nacionales como internacionales.

arrow_circle_right Warranties and Coverage 

Land Service

Coverage to any part of the country*

Zones Warranty
1 and 2 Second business day
3 and 4 Third business day
5 and 6 Fourth business day
7 Fifth business day

* Some destination cities are excepted

arrow_circle_right Other Charges 
Concept Price Comments
Overweight An extra charge is generated for each additional kg to the weight covered by the waybill, fractions are rounded up to the next higher kg. Shipment's total weight is calculated in two ways:
  • Physical weight: Scale’s weight reading
  • Volumetric weight: Length x Height x Width / 5000
Optional Insurance Premium is 1.25% the value stated in the shipment. 20% Deductible Coverage up to 100 thousand Mexican Pesos. At client’s choice. This insurance protects your shipments against theft or damage.
Unmanageable by belt conveyors $174.00 MXN (VAT included) Shipments that cannot be operated on the conveyor belt system.
  • Items that require special care, Fragile label.
  • Irregular packaging such as tubes, cans, buckets, etc.
  • Height, length, or width more than 100 centimeters.
  • Packaging made of metal, wood or parts of these.
  • On the outside it has wheels, handles, straps, etc.
Fuel Charge The amount is published between the 5th and 10th of each month. It is calculated on a monthly basis with a variable rate applicable to the guide and overweight. This percentage varies up and down according to the conditions existing in the market.
Re issuance $131.40 per shipment. For shipments to distant or difficult to access towns with delivery frequency less than 2 times per week.
Address correction $70.46 per shipment. Corrects erroneous address data.

Consultations and personalized advice

event_repeat I make recurring shipments

If your shipping volume is increasing, purchase waybill packages at Tienda Estafeta with attractive discounts. Use them as needed and keep track of your shipping addresses.

box_add I need a logistics solution

Open a service account with Estafeta and get specialized advice from one of our executives who will make a detailed analysis of your logistics needs.

Technology at your service

deployed_code Track your shipment

Know the status of your shipments, from collection until delivery confirmation.

Track your shipment

airport_shuttle OSA Optional Services

Change the address, date and time of delivery in the same destination city, send it to one of our branches or request its return to the sender.

Prepare your shipment

Our commitment is to give you a quality service. Having complete sender and recipient information, good packaging and proper handling of the contents create a successful delivery. Download our packing manual and follow its recommendations so that your shipments are not damaged during the operational process. See the list of restricted items and policies for receiving shipments to the border zone.

Frequently Asked Questions

If you have any questions or need further information, you can call 55 52708300 or 800 (3782338).

Estafeta is a logistics company that offers services for the entire distribution chain to all types of industries and segments. With Estafeta you can send to all of Mexico and to more than 220 countries and territories, from an envelope to a container.

You can buy waybills for national or international shipments in our branches throughout the country. At Tienda Estafeta you can purchase from 1 to 300 with excellent prices for domestic shipments.

We recommend you to check that the sender and destination information is correct, complete and with specific references to the address, it is also important that your shipment is packaged correctly.

No, before shipping check our list of prohibited and restricted items.

If they are permitted items, you can send them by Estafeta under the concept "Unmanageable by belt conveyors shipments". A special price and packaging and delivery conditions apply, which you can consult at the branch office.

If the food is vacuum-packed and properly packaged and labeled, you can send it all over the country. For international shipments we invite you to contact us, since conditions may vary depending on the destination.